At CalSpine MD, our team is dedicated to ensuring that your experience is as comfortable and stress-free as possible. We are passionate about empowering you with the knowledge and resources you need to confidently navigate your spinal health journey.
Below, you will find essential information, helpful tools, and clear guidance to support you before, during, and after your visits.
To help ensure your first visit at CalSpine MD is seamless and efficient, we request that you complete our new patient form before your appointment. Filling out this form in advance allows us to better understand your medical history, streamline the check-in process, and ensure that your time with Dr. Ball is focused on your care and concerns.
Your first appointment is an important step toward understanding your spine condition and finding the right treatment to relieve your symptoms. At CalSpine MD, we believe in providing you with a thorough, compassionate evaluation so you feel confident and informed about your spine health. Our goal is to make sure you feel comfortable and supported, with all the information you need to make the best decisions for your care.
We are always striving to provide our patients with the utmost level of care and convenience. As part of this commitment, we offer multiple options to pay your bill.
We offer telemedicine to provide real-time health care to our patients, regardless of location. It brings convenience and flexibility to both patients and Dr. Ball by allowing consultations, evaluations, and follow-up visits without the need for in-person appointments.
At CalSpine MD, we have adopted various financial policies to simplify the billing process and help secure reimbursement for your medical services.
When evaluating spine-related symptoms, diagnostic testing is often an important step in identifying the root cause. During your consultation, Dr. Hieu Ball may order one or more diagnostic tests to diagnose a spine condition.
These tests are designed to evaluate the bones, discs, nerves, and surrounding structures of the spine, helping to identify conditions such as herniated discs, spinal stenosis, nerve compression, or other abnormalities. The results of these tests allow Dr. Ball to create a personalized treatment plan tailored to your specific needs.
Preparing for surgery and knowing what to expect afterward are essential parts of a successful recovery. At CalSpine MD, we provide customized pre- and post-operative instructions to help you get ready for your procedure and ensure the best possible outcome during your healing process.
While specific instructions may vary based on your condition and the type of surgery performed, our guidelines cover what most patients can expect.
Find important information and answers to frequently asked questions about spine surgery at CalSpine MD.
An ambulatory surgery center (also known as an outpatient surgery center, same-day surgery center, or surgicenter) is a licensed, freestanding, outpatient health care facility where surgical procedures are performed that do not require an overnight hospital stay.
As part of Dr. Hieu Ball’s practice, he performs minimally invasive spine surgery for patients on an outpatient basis at Precision SurgiCenter in Fremont, California, Redwood Surgery Center in Castro Valley, California, and the Outpatient Surgery Center at the San Ramon Regional Medical Center in San Ramon, California.
All these surgery centers are licensed by the state and are accredited by the Accreditation Association for Ambulatory Health Care (AAAHC).
At CalSpine MD, Dr. Ball is committed to providing comprehensive, patient-centered care that ensures you have all the resources you need for your spinal health journey. He ensures you are equipped with the knowledge and support to make informed decisions.
For appointments, please call us at (925) 838-8830 or request an appointment online.
